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Live Service Insights
Track key service indicators, transaction volume, and citizen engagement through dynamic data.
e-Transactions
Since Inception
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Last 30 Days
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e-Services
Since Inception
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Last 30 Days
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Citizens Footfall
Since Inception
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Last 30 Days
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Services Available
Services
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Departments
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e-Wallet Transaction
Districtwise Last 30 Days
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Service Delivery
Districtwise Last 30 Days
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e-Wallet Transaction
Month Wise
Citizen Footfall
Month Wise
Top Services
AI-Enabled Citizen Service Transformation
BSK has implemented three AI capabilities to improve citizen outreach, operator readiness, and always-on support.
Personalized Service Recommendations
AI analyzes past service interactions and sends tailored service suggestions, reminders, and eligibility alerts through WhatsApp and voice calls.
Remote Training for Operators
AI-assisted learning paths, digital modules, live webinars, and performance tracking help operators continuously upskill across districts.
Chatbots and Virtual Assistants
Multilingual AI assistants provide 24x7 guidance on services, eligibility, and status across portal, app, WhatsApp, and voice channels.
