BSKs are single window service centres set up by the State Government to provide government services through an online portal (https://bsk.wb.gov.in), free of cost at the grassroots, and also to strengthen the existing system of information dissemination on various social and development schemes.

As of now, there are 3561 BSKs spread across 23 districts of the state.

Bangla Sahayata Kendras are set up across the state, in the offices of District Magistrates, Sub-divisional officers, Block Development Officers, Health centres, Urban Local Bodies, Government aided libraries and office of the SI of schools.

Find your nearest BSK here (bskwb.org)

BSKs are single window service centres where all notified government services can be availed without visiting various government offices. A citizen can come to his/her nearest BSK center and avail any government service as notified from time to time. The DEO assists the citizen to provide required service through the online portal and/or provide required information, as the case may be.

The services are provided online by the Data Entry Operators (DEOs) of BSKs through an integrated web portal (www.bsk.org).

Data Entry Operators (DEOs) are in charge of dispensing services to the citizens at the BSK kiosk. There are two DEOs at every BSK.

The timings of the BSK centres are from Mondays to Saturdays (10:00 AM to 05:00 PM.)

As of now, the BSKs provide 267 services. Some of the important services include application for Swasthya Sathi card, Digital Ration Card, Income Certificate, Caste Certificate, Kanyashree, Aikyashree etc.

Find a detailed list of services here (bskwb.org)

No, you are NOT required to pay any service charge for availing your service, it is completely free of cost.

Yes, various bills and dues payable to the government, can also be paid through BSKs.

YES, you should mandatorily ask for and collect your receipt on services involving cash deposit.

As of now, that facility is NOT available at BSKs.

Yes, a citizen can apply again after verifying the reasons for rejection.

The citizen can visit the nearest BSK to check the status of their application.