API Process

Brief process adopted for BSK API onboarding and integration.

Adopted Integration Flow

  1. Department Onboarding: Department identifies services/schemes for BSK integration, nominates nodal officer, and shares API owner contacts.
  2. Requirement Finalization: API scope, request/response schema, mandatory fields, error codes, and SLA are finalized jointly with BSK technical team.
  3. Security & Access Setup: Secure connectivity, authentication credentials, endpoint whitelisting, and environment-wise access (UAT/Production) are configured.
  4. API Development & Mapping: Department APIs are integrated with BSK workflow by mapping citizen inputs, document metadata, status updates, and transaction references.
  5. End-to-End Testing (UAT): Positive, negative, and edge case testing is completed including timeout handling, retries, and callback/status synchronization.
  6. Functional Sign-off: Joint validation by Department and BSK PMU is completed with UAT sign-off and production readiness checklist.
  7. Production Go-Live: Production credentials are activated, service is published on BSK, and operational support channels are enabled.
  8. Post Go-Live Monitoring: API performance, failure trends, reconciliation, and service quality are continuously monitored for stabilization and improvement.

Operational Controls

  • Version control for API changes with prior communication window.
  • Standardized error response and fallback handling at BSK operator level.
  • Audit trail, transaction log retention, and periodic reconciliation.
  • Escalation matrix for incident management and SLA breach handling.

This page contains the brief adopted process. Detailed API specifications, payload contract, and environment details should be followed as per the approved integration document.